Training Center

Soft Skills

Business & Social Etiquette

A practical workshop on the professional conduct expected in business settings — from introductions and meeting behaviour to dining, dress code and cross-cultural courtesy.

WHAT YOU WILL COVER

  • First impressions, introductions and business card protocol
  • Meeting, telephone and e-mail etiquette
  • Business dining and hosting clients
  • Dress code and grooming standards
  • Cross-cultural sensitivity in the workplace

WHO SHOULD ATTEND

Employees at all levels who represent their company in front of clients, partners or guests.